After Sales Care & Returns : UK Bathrooms
01765 694 720

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The ukBathrooms Team

We try to answer all calls within 10 seconds - and you'll speak to a real person, not a machine. If you'd rather email then please get in touch.

  • Mon - Fri 9am to 5pm
  • Sat 9am to 1pm

After Sales Care & Returns

If you are thinking of returning an item(s), or you have a problem with an item that has been delivered, damaged or missing a part; then please carefully fill out the form below, providing as much detail as you possibly can:


Where possible please upload any pictures you have to help us resolve your query as efficiently as possible. This is particularly useful for any items that are damaged or defective, as this helps us understand the problem in greater detail. Alternatively you can email images to

If convenient or applicable, please would you email any pictures you have to to help us process your issue (if you believe this will help speed up the handling of your query)

For more information about returning item(s) please download this PDF file.

Good Returns

  •  Delivery Arrives
  •  Carefully open box along tape line
  •  Remove & check your products
  •  Reseal along tape line using clear tape
  •  Acceptable return

Poor Returns

  •  Delivery Arrives
  •  Do not: Tear open package
  •  Do not: Get box dirty or damage box
  •  Do not: Use gaffer, masking or brown tape to reseal
  •  Will not be taken back
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