About Us | UK Bathrooms

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About UK Bathrooms

Our Journey: From Small Beginnings to Quality Excellence

Harrogate Collection Bathroom
The Harrogate Collection where tradition meets timeless elegance

The bathroom marketplace is often characterized by a divide: on one side, there are showrooms offering premium brands with personalized service, while on the other, there are budget-friendly online retailers providing affordable products without the luxury, diversity, or the hands-on showroom experience. However, at UK Bathrooms, we defy these conventional distinctions, catering to the increasing online demand for quality, innovation, and individuality, all without the perceived complexities of traditional showrooms or in-person sales interactions.

Our Vision

Our vision at UK Bathrooms is to bridge the gap between traditional showrooms and budget-focused online retailers. We recognize that your bathroom is a special project, one that deserves the utmost care and attention. That’s why we’ve curated a unique shopping experience that combines quality, affordability, and inspiration in one seamless journey.

Quality and Individuality

We understand that your bathroom is a reflection of your style and taste. That’s why we’ve carefully selected premium brands and manufacturers that represent the pinnacle of quality and design. Our commitment to offering the best extends to every product we offer.

Inspiration at Your Fingertips

We believe that a bathroom renovation is more than just a project; it’s an opportunity to transform your space into something extraordinary. Our heavy focus on imagery, ideas, and excellent navigation ensures that you’re not just shopping for products; you’re embarking on a creative journey.

A Journey of Growth and Challenges

Over the years, we’ve proudly supplied over a million bathrooms to homes across the UK, serving both normal homeowners and trade professionals. However, our journey was not without its challenges. As a small family-run business in North Yorkshire, the rapid growth brought by the digital age, combined with unforeseen events like the COVID-19 pandemic and the cost of living crisis, posed significant hurdles. Our transition from a small business to a larger one was marked by struggles, as we adapted to increased demand without the necessary systems and staffing in place.

A Fresh Approach: Reimagining UK Bathrooms

But every challenge brings an opportunity for growth. As part of our commitment to improving, we’ve undertaken significant changes. We’ve relocated to a more central location in Ripon, right near our offices, facilitating a more cohesive and responsive approach.

Villeroy & Boch Bathroom
Sage serenity with bold elegance from Villeroy & Boch
Focusing on Premium Brands and Quality

We’ve reevaluated our product offerings, handpicking premium brands and manufacturers that align with our ethos. Our commitment to quality remains unwavering because we believe that quality is at the heart of every great bathroom. We’re here to provide products that stand the test of time and meet the highest standards, knowing that quality is worth the wait and the price.

Your Calls Matter: Phone Lines Relaunch

During the challenging times of the pandemic, we had to make the difficult decision to turn off our phone lines temporarily. However, as part of our unwavering commitment to customer service, we are actively working to relaunch them as soon as possible. You can reach us at 01765 694 720 once the lines are back up and running. We believe that direct communication is invaluable in providing you with the best possible shopping experience.

Brand Ambassadors to the Best of the Best

We are proud to serve as brand ambassadors to global giants such as Villeroy & Boch, Duravit, VitrA, Kaldewei, Geberit, Keuco, Imperial Bathrooms, Victoria & Albert, and Matki. These brands trust us to represent and sell their products in the UK, and we consider it an honor to work with the best of the best. This trust underscores our commitment to excellence and quality.

Investing in Our Team and Innovation

Investing in our team is integral to our mission. We believe in developing and realizing the potential of all our staff, nurturing a culture of excellence. Our commitment to continuous improvement extends to our technology, ensuring that we provide you with the best possible shopping experience.

Amara Design Bathroom
Amara Design - chic pink and brass accents
Sustainability and Environmental Responsibility

We are mindful of our impact on the environment. Our dedication to sustainability drives us to be as environmentally friendly as possible. We are committed to exploring eco-friendly practices and products to contribute to a more sustainable future.

Join Us on This Journey

As we move forward, we invite you to be a part of our story. We’re committed to coming back stronger, providing an even better shopping experience, and living up to our reputation as the home of high-quality bathroom products. At UK Bathrooms, we sell more than just products; we sell a lifestyle online that revolves around quality, knowing that it’s worth the wait and the price. Thank you for being a part of the UK Bathrooms community. Your support and trust drive us to keep evolving and delivering excellence.